Studio Visit

Studio Visit
Welcome to Caramel Monster Studios, where our dedication is to provide you with pieces that elevate your style and confidence. Whether preparing for a special event, seeking everyday attire, or treating yourself to something special, we're here to cater to your needs. Let's create something extraordinary together.
Location: 68 Kallang Pudding Road Singapore 349327, #04-03

Additional notes on studio visits & exclusives:
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Each customer is limited to one piece per studio-exclusive design. Please note that purchase limits are subject to change
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We're open only on selected Fridays, Saturdays, and Sundays. Please check back this page or follow our Instagram / Telegram channel for more information and updates.
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A little reminder to bring your own bag, as bags won’t be provided with purchases.
- As appointments are currently not required, there may be a waiting time for the fitting rooms during busier periods.
For our upcoming studio visit (4-6 and 18-20 September), we’re happy to share that no bookings will be required—feel free to walk in at your convenience!
Do kindly take note of the following:
Opening Hours
Friday: 5:00PM – 8:30PM (Last entry: 7:45PM)
Saturday & Sunday: 11:00AM – 7:00PM (Last entry: 6:30PM)
As appointments are not required, there may be a waiting time for the fitting rooms during busier periods. We appreciate your patience and can’t wait to welcome you this weekend!
FAQ
Can I use my store credits/gift certificate at the studio?
Yes.
What payment methods do you accept?
Paywave and PayNow. We do not accept cash.
Are first-time/birthday discounts applicable for studio purchases?
Yes. Please check with our team before checkout to confirm your eligibility. Kindly note that other discounts and promotions, unless otherwise stated, are not applicable to studio purchases.
What is the limit for studio-exclusives?
Each customer is limited to one piece per studio-exclusive design. Please note that purchase limits are subject to change
Is it guaranteed that I'll be able to purchase the studio-exclusive item(s) during my studio visit?
Stock is allocated across our studio days and online launch to give everyone a fair chance. As quantities are limited still, all purchases are on a first-come, first-served basis while stocks last.
If your preferred item/size is unavailable during your visit, you can still purchase it during the online launch (if applicable). For studio-only exclusives, we'll be happy to note your interest for a possible restock or backorder.
Will out-of-stock item(s) be available at the studio?
Our studio and online store share the same inventory, so out-of-stock items are generally unavailable in-store as well. However, we do occasionally have studio-exclusive pieces that have not been launched online.
Can I return/exchange my studio purchase(s)?
All studio purchases are final and are not eligible for returns/exchanges. Please check your items carefully before checkout.
Can I do a return/exchange for my online order during my studio visit?
Returns: You may drop off your return during your visit however it will not be processed on the spot as it will take 5-10 working days. Before dropping off, do ensure that you have submitted your return request and include the return form with your details.
Exchanges: Please email us at love@caramelmonster.com prior to your visit. Without any confirmation, we will not be able to process any exchanges during your visit.
Is your studio pet-friendly?
Unfortunately not. We kindly seek your understanding as this helps keep our studio safe and comfortable for guests with allergies.
Is your studio kids friendly?
Yes! We have a small play area for little ones to enjoy while you browse. We just ask that the area is tidied after use, no food or drinks are consumed within the studio, and little ones are supervised at all times.